Lily Ads and integrations
Send the app name, affected Apple Ads account, connected service such as RevenueCat or AppsFlyer, and what you expected to see.
Customer Support
Contact Lily support
For help with Lily Ads, ChatGPT app access, subscriptions, billing, or account questions, contact our support team by email.
What we can help with
Subscriptions and billing
Include the account email, plan name, relevant invoice date, and whether the issue concerns checkout, renewal, cancellation, or access.
Account and ChatGPT access
Describe your sign-in method, browser or app version, and any error message. Never send passwords, API secrets, or private keys.
What to include
Share a concise description, the steps that caused the issue, when it happened, and a screenshot with sensitive details removed. This helps us reproduce the problem and route it to the right person.
What happens next
We review each request and reply by email. Complex integration or billing questions may require follow-up details, but our team will keep the conversation in the same email thread.
Support email
Hi@Chatlily.ai