Terms of Service
Last updated: Jan 13, 2026
AGREEMENT TO OUR LEGAL TERMS
We are Spore AI, Inc. ("Company," "we," "us," "our").
We operate the website https://chatlily.ai (the "Site"), the desktop application Lily (the "App"), and any related products and services that refer or link to these Terms of Service (collectively, the "Services").
Lily is an AI digital employee designed to help users organize, research, plan, and execute everyday work through AI-assisted workflows.
You may contact us at hi@chatlily.ai.
These Terms of Service ("Legal Terms" or "Terms") constitute a legally binding agreement between you ("you") and us regarding your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.
TABLE OF CONTENTS
- Our Services
- Intellectual Property Rights
- User Representations
- User Registration
- Purchases and Payment
- Free Trial
- 6A. Beta Features & Early Access
- Cancellation
- Prohibited Activities
- User Content, Inputs, and Outputs
- License to Process User Content (No Training Commitment)
- Reviews
- Application License
- Third-Party Integrations and Services
- Third-Party Websites and Content
- Advertisers
- Services Management
- Privacy Policy
- Copyright Infringement
- Term and Termination
- Modifications and Interruptions
- Governing Law
- Dispute Resolution
- Corrections
- Disclaimer
- Limitations of Liability
- Indemnification
- User Data
- Electronic Communications
- California Users
- Miscellaneous
- Contact Us
1. OUR SERVICES
The Services are provided for general productivity, organization, and workflow assistance. They are not designed for regulated data or safety-critical use cases (including but not limited to HIPAA, medical diagnosis, legal advice, or financial decision-making).
You may not use the Services where compliance with industry-specific regulations is required unless explicitly agreed by us in writing.
2. INTELLECTUAL PROPERTY RIGHTS
We own or license all intellectual property rights in the Services, including software, models, interfaces, designs, and trademarks ("Content" and "Marks").
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes, subject to these Terms.
No rights are granted except as expressly stated.
3. USER REPRESENTATIONS
You represent that:
- You are at least 18 years old
- All information you provide is accurate
- You have authority to provide any content you submit
- Your use complies with all applicable laws
- You will not misuse the Services or attempt to bypass safeguards
4. USER REGISTRATION
You are responsible for safeguarding your account credentials and all activities under your account. We may reclaim or modify usernames that are misleading or inappropriate.
5. PURCHASES AND PAYMENT
We may offer paid subscriptions, one-time purchases, or early-access plans. Payment terms, billing cycles, and renewal details are disclosed at checkout.
All payments are non-refundable except where required by law.
6. FREE TRIAL
We may offer free trials. Unless canceled before the trial ends, your subscription will convert to a paid plan.
6A. BETA FEATURES & EARLY ACCESS
Certain features may be offered as beta, preview, experimental, or early-access features ("Beta Features").
You acknowledge that:
- Beta Features are provided "AS IS"
- They may be unstable, incomplete, or change at any time
- Data loss or unexpected behavior may occur
- We provide no SLA, uptime, or support guarantees
- Beta Features may be modified or discontinued without notice
Use of Beta Features is entirely at your own risk.
7. CANCELLATION
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
8. PROHIBITED ACTIVITIES
You agree not to:
- Use Lily for illegal or harmful activities
- Access systems, files, or data without authorization
- Upload malware or attempt to disrupt the Services
- Reverse engineer or scrape the Services
- Use Lily to generate content that violates laws or third-party rights
9. USER CONTENT, INPUTS, AND OUTPUTS
Definitions
- User Content: Any content you upload, input, or make available, including files, text, prompts, and instructions
- Outputs: Content generated by Lily in response to your inputs
Ownership
- You retain ownership of your User Content
- As between you and us, you own your Outputs to the extent permitted by law
Your Responsibility
You are solely responsible for:
- Verifying Outputs before use
- Ensuring Outputs comply with laws, workplace policies, and confidentiality obligations
- Not relying on Outputs as professional advice
10. LICENSE TO PROCESS USER CONTENT
(NO TRAINING ON YOUR PRIVATE DATA)
10.1 Limited Processing License
You grant us a limited, non-exclusive license to process, store, and transmit User Content solely to provide the Services, including:
- Generating Outputs requested by you
- Operating and maintaining Lily
- Ensuring security, abuse prevention, and reliability
- Complying with legal obligations
This license does not grant ownership of your User Content.
10.2 No Training on Private Data (Core Commitment)
We do not train, fine-tune, or improve our AI models using your private User Content.
Specifically:
- Your files, documents, prompts, instructions, notes, and workflows
- Data accessed via third-party integrations you connect
- Outputs generated specifically for you
are not used to train proprietary or third-party AI models.
We do not sell, license, or share your private data for training purposes.
10.3 What May Be Used for Improvement
We may use aggregated, anonymized, non-content data such as:
- Feature usage counts
- Performance metrics
- Error rates and latency
This data cannot be used to reconstruct your private content.
If we ever offer optional data-sharing programs for model improvement, they will be:
- Explicitly opt-in
- Clearly disclosed
- Disabled by default
11. REVIEWS
If you submit reviews, they must be truthful and respectful. We may remove reviews at our discretion.
12. APPLICATION LICENSE
You may install and use the App on devices you own or control. You may not modify, reverse engineer, or use the App to create competing products.
13. THIRD-PARTY INTEGRATIONS AND SERVICES
Lily may connect to third-party tools at your direction.
You acknowledge that:
- You are responsible for permissions and compliance
- Third-party services are governed by their own terms
- We are not responsible for third-party availability or security
14. THIRD-PARTY WEBSITES AND CONTENT
We are not responsible for third-party websites or content linked from the Services.
15. ADVERTISERS
Any advertising displayed does not constitute endorsement.
16. SERVICES MANAGEMENT
We may monitor usage, restrict access, or remove content to protect the Services and comply with law.
17. PRIVACY POLICY
Our Privacy Policy explains how we collect and use data and is incorporated into these Terms. Available at https://chatlily.ai.
18. COPYRIGHT INFRINGEMENT
If you believe content infringes your copyright, contact hi@chatlily.ai.
19. TERM AND TERMINATION
We may suspend or terminate access at any time for violations or legal compliance.
20. MODIFICATIONS AND INTERRUPTIONS
We may modify or discontinue the Services at any time without liability.
21. GOVERNING LAW
These Terms are governed by the laws of the State of Delaware, USA.
22. DISPUTE RESOLUTION
Disputes will be resolved by binding arbitration on an individual basis, following informal negotiation.
No class actions.
23. CORRECTIONS
We may correct errors or inaccuracies at any time.
24. DISCLAIMER
The Services are provided "AS IS".
AI Outputs may be inaccurate or incomplete. You are responsible for verifying all Outputs.
25. LIMITATIONS OF LIABILITY
Our total liability will not exceed the amount you paid in the three (3) months preceding the claim.
26. INDEMNIFICATION
You agree to indemnify us for claims arising from your use, content, or violations of these Terms.
27. USER DATA
You are responsible for maintaining backups of your data.
28. ELECTRONIC COMMUNICATIONS
You consent to electronic communications and signatures.
29. CALIFORNIA USERS
You may contact the California Department of Consumer Affairs if unresolved.
30. MISCELLANEOUS
These Terms constitute the entire agreement. If any provision is unenforceable, the remainder remains effective.
31. CONTACT US
Spore AI, Inc.
hi@chatlily.ai